Strengthen your understanding of the talent acquisition landscape by exploring iCIMS’ glossary below. Created to support HR professionals just like you, the glossary provides definitions and resources that we hope will help you become more familiar with key industry terms and concepts.

The iCIMS Talent Acquisition Platform combines a powerful suite of text and mobile engagement, CRM, applicant tracking and onboarding solutions with the industry's largest talent acquisition partner ecosystem. Our web-based, dedicated talent acquisition platform assists HR professionals in managing candidates throughout the entire hiring process, from advertising jobs to onboarding new hires. iCIMS is widely known for its ease of use, scalability and award-winning iCARE™ Customer Support, making us the ideal software solution provider for mid-sized and enterprise businesses around the world.

If you have additional questions about talent acquisition technology or what we offer here at iCIMS, be sure to visit our FAQs page, or reach out to us at 800.889.4422 (+44 (0) 118 9000 706 internationally) or at


Applicant Tracking System (ATS)
An ATS is a software application that enables the electronic handling of a company's recruitment needs. Applicant tracking software allows an organisation to collect and store candidate and job-related data and to track and monitor the progress of candidates through all stages of the hiring process. Learn more about iCIMS ATS
Artificial Intelligence (AI)
AI is any task that is performed by a machine or computer that would otherwise require a human to use their own intelligence to complete. AI in the talent acquisition field ranges from interview scheduling and pre-screening questions to chatbots that interact with candidates and answer questions about vacancies. Learn more about iCIMS AI Chatbots
ATS Integration
Integration for an ATS provides the ability to centralise the recruitment process. Data is shared seamlessly, either one way or bi-directionally between technologies, by working in conjunction with other software. One of the major benefits of integration is pulling data and analytics together into a single platform of record. iCIMS' industry-leading ecosystem of integrated partners simplifies the integration of best-in-class talent acquisition technology with preferred human capital management (HCM) systems and point recruiting applications. iCIMS is dedicated to the security of all integrations and closely monitors its four available integration methods?Flat File, REST API, Streaming API, and Prime Connector, a next-generation integration experience that offers a significant reduction in the developer resources needed to get up and running?to support highly complex needs Learn More About iCIMS Integrations
Candidate Relationship Management (CRM)
CRM software helps employers connect with current and future job candidates to help fill positions faster. CRM makes it possible to build pipelines of talent and market your recruitment brand to the best candidates through automated email marketing, recruiting event functionality, job recommendation portals and more. Sourcers and recruiters can use CRM to engage, organise and manage potential applicants in order to accelerate the hiring process and reduce time to fill. Learn more about iCIMS Candidate Relationship Management Software
Contingent Workforce
A contingent workforce, or contracted employees, is a workforce that does not have an ongoing contract with a company. The types of contingent workers include:
  • Contractors
  • Seasonal workers
  • Freelancers
  • Consultants
  • Interns
One overlooked aspect of the contingent workforce is the importance of an onboarding process. As contingent workers are only with the company for a short time, most employers focus on speed in the onboarding process instead of elements that increase engagement and loyalty. By implementing preboarding software, onboarding new employees becomes an important step in increasing employee engagement, productivity and satisfaction. Learn more about iCIMS employee onboarding software
Employee Preboarding
Employee preboarding is the process of moving a new hire from applicant to employee status and ensuring that paperwork is done, benefits administration is underway and orientation is completed. Preboarding involves acquiring, accommodating, assimilating and accelerating new team members into the culture of an organisation. iCIMS Preboard® provides an onboarding portal for new hires to be acquainted with the company before day one on the job. Electronic forms called iForms also allow employees to complete their paperwork online in order to speed up new hire productivity. Learn more about iCIMS employee preboarding software
Employee Referral Programme
An employee referral programme helps attract new hires by offering a reward to current employees for quality candidate referrals. Our software allows you to offer different referral values for positions that your employees help fill. iCIMS can help streamline your employee referral programme by allowing your employees to share vacancies on social media, which will automatically enter applicants into your applicant tracking system. Learn more about iCIMS employee referral features
Employee Training Programme
An employee training programme is a standardised routine that aids new hires in learning their new position and the procedures to do their job correctly and efficiently. With iCIMS Preboard, new employees can submit their paperwork (such as I-9s and W-2s) to the HR department before their first day. This saves time and can help lead new employees directly into training programmes. Onboarding specialists can send new hires a training schedule directly from the preboarding portal, ensuring that the new hires have all the information they will need for the day they arrive onsite Learn more about iCIMS Employee Preboarding Software
Employment Eligibility Verification (E-Verify)
E-Verify is a web-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration. It allows employers to electronically verify the employment eligibility of their new employees. iCIMS Preboard provides a simple solution to the electronic verification required by the DHS. iCIMS seamlessly connects with DHS' E-Verify system for employment eligibility verification. Additionally, the iCIMS Talent Acquisition Platform comes equipped with a powerful three-tier reporting centre that can easily generate reports on the results given by E-Verify. Learn more about iCIMS Electronic Preboarding Forms
Equal Employment Opportunity Commission Compliance
Adherence to the Equal Employment Opportunity Commission's (EEOC) laws against workforce discrimination iCIMS' applicant tracking software can aid you in collecting, storing, searching and reporting all EEO data. The iCIMS Talent Acquisition Platform comes equipped with a powerful reporting centre that can easily generate reports required by the EEOC, including the newly revised EEO-1 Report. Learn more about iCIMS applicant tracking system
General Data Protection Regulation (GDPR)
The European Union's GDPR aims to strengthen the security and protection of personal data and replaces the 1995 European Union Data Protection Directive. The regulation applies to organisations headquartered within the EU, as well as those headquartered outside of the EU that offer goods and services to EU businesses. As an organisation that values data security and privacy, iCIMS complies with these new or enhanced requirements. Learn more about General Data Protection Regulation
Globalisation is a term used to describe increasingly mobile organisations that perform their operations in foreign countries. The globalisation of HR is characterized by increasing levels of decentralisation while also maintaining the various local cultures and practices and communicating a consistent corporate culture across the entire organisation. Web-based ATSs can assist global recruiting by automating CV collection and storing candidate information in one location. Global ATSs can be translated in multiple languages. Learn more about iCIMS Global Recruiting Software
Google for Jobs
Google has introduced an improved search experience to help people find jobs more quickly and efficiently. Now, when you search for jobs on Google, you'll see an immersive experience that allows you to explore jobs from across the web and refine your search to meet your unique needs. iCIMS has been working with Google as one of the first ATS providers to serve up our customers' jobs in an improved job search experience. Learn more about Google for Jobs
Human Resource Information Systems (HRIS)
An HRIS collects, stores and maintains an organisation's employee and HR-related information. The iCIMS Talent Acquisition connects with many HRISs. Learn more about iCIMS Talent Acquisition Software and your HRIS
Human Resource Management Systems (HRMS)
An HRMS is a software application that combines various human resource functions, such as recruiting, benefits and payroll into one package, allowing organisations to track and report on these functions. The iCIMS Talent Platform can easily connect with many human resource management systems. Learn more about iCIMS Talent Acquisition Software and your HRMS
Human Resource Software
HR software provides a single, accurate view of all HR activities, including recruiting, performance management, onboarding, training, and development. This software reduces the workload of the HR department while increasing efficiency by standardising and automating HR processes. iCIMS' recruitment platform has nearly 300 integrations available in its marketplace for talent acquisition software providers. Additionally, iCIMS integrates with HCM providers for solutions, including employment eligibility verification, background checks, and payroll and benefits services. Learn More About iCIMS HR Software
I-9 (Employment eligibility verification)
I-9 (Employment Eligibility Verification) is a form used by the Federal government to verify the identity and eligibility status of all workers in the US. Some states mandate that this form be completed before any employee is hired. iCIMS Preboard offers you the ability to request, route, complete and store new-hire I-9 Forms electronically. Secure and flexible, the iCIMS Talent Acquisition Platform is equipped with a powerful three-tier Reporting Centre to easily generate I-9 reports and ensure compliance for your organisation's hiring efforts. Learn more about iCIMS Electronic Preboarding Forms
Job Board Integration
Job board integrations automatically post open positions to a multitude of job boards. Applicants are then entered into the ATS to be viewed by recruiters and line Managers. iCIMS Recruit® offers a simple way to connect with job boards. A job in your ATS can be posted with the click of a button to all of your job boards simultaneously.
Job Title Search Engine Optimisation (SEO)
Job title SEO optimises URL addresses for jobs to produce higher rankings in search engines, such as Google and Bing. iCIMS Attract® allows for a unique URL to optimise each job for search engines. As a result, open requisitions get more visibility and can be found in search engines by typing keywords, such as the job title and location of the job. Learn more about iCIMS Career Site Solutions
Mobile Recruiting
This is the all-encompassing name given to any and all recruiting approaches that make use of mobile recruiting software. Some common mobile recruiting strategies and techniques include:
  • Mobile-optimised career sites
  • Integrating recruiting software with mobile devices.
  • An active social media presence
  • Mobile-optimised job applications
  • Candidate engagement via text messages, email, chat apps and phone calls
Learn more about iCIMS Mobile Software
OFCCP Compliance
OFCCP Compliance is the Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programmes. It addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race, gender and ethnicity of Internet applicants. Learn more about iCIMS talent acquisition software
Offer Management Software
Offer management software eliminates manual, error-prone processes to get offer letters out to candidates faster. Branded templates and e-signatures are stored within the system for easily repeatable processes, while approvals are managed at scale during this critical stage of the recruitment lifecycle. Learn more about iCIMS Offer Management Software
Preboarding Software
Preboarding software streamlines the onboarding process by replacing handwritten forms with online documents, including Employment Eligibility Verification (E-Verify), paperless I-9, iForms, and background checks. Preboarding software can save your company money by eliminating all shipping and storage fees associated with the handling of paper forms and by removing your HR staff from the data entry process. iCIMS Preboard provides a preboarding portal with information about new hires' paperwork status, a branded communication centre, an onboarding workflow, and I-9 and E-Verify solutions. Learn more about iCIMS Employee Preboarding Software
Recruiting Software
Recruiting software is an application designed to help organisations recruit employees more efficiently. It is used by businesses of all sizes to handle job applications and manage and screen resumes. Other features include individual applicant tracking, requisition tracking, automated CV ranking, job posting, pre-screening and response tracking. Learn more about iCIMS Recruiting Software
Recruitment is the process of finding and screening qualified candidates for a specific position and offering the position to the best candidate. Recruitment can become very complex without the aid of an ATS. Learn more about iCIMS Recruitment Software
Recruitment Marketing
Recruitment marketing is the process of attracting and nurturing talented individuals to your organisation by marketing to them. The main goal of recruitment marketing is to drive individuals to apply to the open positions your company has. Recruitment marketing is the earliest stage of talent acquisition. Recruitment marketing can be simplified by instituting recruitment marketing automation software, such as iCIMS Nuture®. This software allows recruiters to build positive relationships and share specific messages with candidates who fall within specific talent pools. Recruiters can also save time by scheduling automated emails that allow candidates to see open job requisitions that are relevant to them. Learn more about iCIMS Recruitment Marketing Software
Recruitment Marketing Automation
Recruitment marketing automation software is a tool to create and schedule email campaigns that allow recruiters to automatically engage talent pools on a recurring basis. This usually involves sharing career opportunities, networking events and company information in scheduled newsletters. Recruiters can report on email campaign effectiveness within a recruitment marketing automation tool by tracking opens, clicks and applications that have resulted from your campaigns. Learn more about iCIMS Recruitment Marketing Software
Recruitment Metrics
Recruiting metrics are a measurement of the effectiveness of your recruiting process. Organisations can use these data to benchmark how their recruitment process stacks up against industry averages and to make improvements for correcting any inefficiencies. Some examples of recruiting metrics include:
  • Candidate experience
  • Cost of hire
  • Sourcing channel
  • Retention rate
Learn more about iCIMS Applicant Tracking System
CV Searching
CV searching is a feature of ATS and recruiting software that finds qualified candidates by searching the attributes of their CV for essential skills. Learn more about iCIMS recruiting software
Screening is the process of testing an applicant on his/her trustworthiness, skills and personality to ensure that he/she is a good fit for the position. iCIMS Recruit helps recruiters in the screening process by adding screening questions to help pre-qualify candidates for positions. iCIMS also scores applicants based on skills matching and presents them in order of their score. Learn more about iCIMS recruiting software
Sourcing is the ability to identify and classify candidates by skill and experience level, and then allocate them to open positions based on these metrics as the positions become available. The candidate's CV then becomes available for the recruiter or line manager to contact the candidate. iCIMS' ATS allows recruiters to easily source and hire the best talent for their organisation. Learn more about iCIMS recruiting software
Talent Acquisition
Talent acquisition is the process of finding, attracting and engaging highly talented individuals and having them join an organisation. It includes applicant tracking, onboarding, workforce planning, sourcing, recruitment marketing automation and more.
Text Recruiting Software
Text recruiting software uses SMS, chat, and AI across multiple platforms to engage with candidates at scale. All communications are housed within a compliant platform, eliminating the need for recruiters to send texts to candidates from their personal phones. Learn more about iCIMS Text Recruiting Software