How a leading hotel, casino and café chain expanded globally by hiring brand advocates to deliver their world-class guest experience
Seminole Tribe of Florida set out to significantly expand the Hard Rock International brand around the world, following its acquisition in 2007.
To support global expansion, Hard Rock needed to hire 25,000 personnel by mastering efficient, high-volume recruiting in regions such as Europe, Asia and the Americas by:
• Understanding and catering to candidate preferences such as communication styles
• Assessing candidate aptitude to deliver the Hard Rock guest experience
• Offering productive new hire onboarding to make new property openings productive
• Keeping data accurate and compliant throughout the entire talent lifecycle