Customer Success Stories


eFinancial retools recruiting platform, cuts reliance on agencies

eFinancial’s hiring system relied on outdated workflows and an inefficient hiring process. It was spending a lot of money on recruiting agencies as a result.

To improve ROI and cut dependence on outside agencies, eFinancial’s HR team knew they needed better data and insights. They just needed a way to optimise how their recruiting system was configured.

I now know exactly what my cost per hire is and where my hires come from. That made us look at what we’re spending on job boards. It allowed me to have conversations around ROI with our suppliers and where the best bang for the buck is.

Corey Simons

Former Talent Acquisition Manager at eFinancial


of hires sourced


Reduced agency spend


Redundant steps eliminated through text messages in 6 months

eFinancial partners with a consultant

To help, eFinancial hired outside consultant Emiley Padgett of Optimised Recruiting Solutions to redesign its hiring process and get more insights from its iCIMS platform. Padgett worked directly with eFinancial’s recruiters to determine its needs, streamline their workflows, and configure their iCIMS platform.

“I knew where we needed to go. We just didn’t have the time or the technical skills to go down a rabbit hole.”

-Corey Simons, Former Talent Acquisition Manager at eFinancial

How eFinancial optimised their recruiting platform

Together with Optimised Recruitment Solutions, eFinancial dramatically reduced the money it spent on recruiting agencies. Some of eFinancial’s biggest optimizations include:

1. High-level reports with key metrics like cost per hire and source of hire
2. Dashboards with detailed views into recruiters’ day-to-day activities
3. Simplified workflows that better match their current hiring process

We asked the question: ‘Do we know where candidates are coming from and how many are hired?’ It’s such a simple question but we couldn’t gain any insight… we knew that’s how we needed to configure the platform.

Emiley Padgett

President and Founder of Optimised Recruitment Solutions

Download the full eFinancial story


Bellevue, Washington



Recruits with:

iCIMS’ Applicant Tracking and Onboarding



iCIMS client since:


Improved data visibility & reduced agency fees by 85%

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