Adam Feigenbaum is the Chief Customer Officer for iCIMS, ultimately responsible for the experience of iCIMS' customers and impact that their partnership with iCIMS has on their business. Feigenbaum joined iCIMS shortly after it was founded and helped build the company into the world's leading best-in-class talent acquisition software provider with approximately 4,000 clients, $200 million in 2017 annual recurring revenue, and generating double-digit growth each of the past five years.
In his current role, Feigenbaum is the executive sponsor for iCIMS' Voice of the Customer programme, ensuring that iCIMS' global sales and customer service delivery strategies are integrated and optimised to create an unparalleled customer experience. Previously, he served as iCIMS' Director of Sales from 2003-2009. Additionally, Feigenbaum's tenure and experience in helping senior Human Resources and Talent Acquisition executives manage the critical intersection of technology and Talent Acquisition has earned him numerous national speaking credits that include the SHRM Annual Conference, Human Resource Executive HR Technology Conference, along with many regional engagements around the country. A lifelong New Jersey native, Feigenbaum also proudly holds a BS in Business Management from Rutgers University - School of Business.
"The core value that stands out the most to me is drive. Our success is predicated on our customers’ success. These shared outcomes can only be achieved if we are as driven and motivated as our customers to achieve the goals most important to them. It is that drive that has allowed iCIMS to stand out from the landscape of other technology providers, and it is that drive that will continue to make iCIMS’ customers the most successful in their own wars for talent."